100 GOLD STARS for customer service. Eli and Victoria at this location took very good care of me today. I was in a serious spot with getting a store entry way ADA compliant and the situation looked hopeless for the deadline I had. Victoria was very concerned on the first call and knew the right questions to ask and was able to look at the survey pics and I provided and determined she could solve the problem. Eli the field tech showed up on time and did a flawless install and we are ADA compliant. This the one and only shop to call for all of your ADA needs. Victoria and Eli will get you taken care of fast, accurate and their pricing can not be beat.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.
Earlier this year I found myself in urgent need of a wheelchair lift replacement, and after quickly researching all of my options I decided on your company. Not only did you have the best price on the Bruno Joey, you even more importantly offered incomparable service options including installation here at my home. As a handicapped widow with enormous mobility challenges, that accommodation meant everything to me, every one of your representatives, from your office manager to your installation technician, were the ultimate in professionalism… the perfect combination of cordiality and efficiency. The entire experience was a delight from beginning to end.
Even with that history in mind, I was still surprised to receive both your gracious Christmas card and the gift of those fantastic cookies. I can’t tell you how much I admire your business practices, and you can be assured that I will be the first to recommend you to anyone I know in need of your services. It is so refreshing these days to find that there are still businesses that operate with ethics and integrity. Keep up the good work and have a happy holiday season.
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